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    I would like to take this opportunity to say how impressed I have been with the level of support and assistance I have received from MarruttUSA.

    - Allan Johns, Arkansas

    Just a quick note to say I am very impressed with your customer relations and service. Well done!

    - Ian Gould, Colorado

    Your online printing tips are the best I have come across! Combined with your Inks and my newfound knowledge I am now producing the best prints of my career.

    - Dave Hatton, California

    Thank you for your online printing suggestions for use with your papers. I was able to produce some excellent results with good tonal range and some improvement in the black!

    - Catherine, Michigan

    About a week ago you helped me out with a blockage problem on my R3000 which not only cured the problem but, having been away for the last week, it still prints perfectly! Thanks again for your help.

    - Greg, Alberta Canada

    I then used your support service for the custom profile to see if it would improve things for me. Wow instantly there was a dramatic change. I wish I had used this service right from the start. Thank you for a great support particularly on a Sunday night when I least expected to be able to get support. For any other customer all I can say is not happy with your images get D.M. to run the printer profile for you. It’s well worth the effort.

    - Robert, Drive Machine

    Just a line to say thank you for your service on Tuesday afternoon. I've changed the chip on my cyan cartridge and its even easier than as shown on your website. With the chip already to the plastic carrier it was a breeze, I've  printed off your  master check image using the new  profile emailed to me on the same day and it looks great. The cartridge was recognised straight away so a little niggle has now been resolved. Thanks again.

    - Jay, Washington

    Hi! Complete success. After the 1st 30 prints there were some lines in the VM in the nozzle check. After the next 20 - about 75% there. After a single head clean - perfect!  I cannot thank you enough for your assistance - you have saved me over $300!  I am more than grateful!

    - Gordon, Oregan




Canon imagePROGRAF iPF6350 Support

   


Un-Blocking Your Printer

Our video shows how to access the print head and clear any blockages.

Click Here
Inkjet Printing Best Practice

Easy-to-follow guide with best practice for reliable printing, everyday!

Click Here
Correct Printer Settings

A list of the Adobe Photoshop and printer driver settings for your printer.

Click Here
Fault-finding Your Printer

If your prints are less than perfect, follow this helpful guide.

Click Here
Profiles and Color Management

Your basic print set up (process control) & free custom printer profiling.

Click Here
Printer Purge Files

Complete and individual purge files to download and use for your printer.

Click Here
Further Help / Contact us

If you need any further assistance or would just like to speak to a human being!

Click Here

 

 



How to Clean, Maintain and Restore your Canon iPF6350 Print head
Cleaning procedure for all Canon iPF printers that have PF-01, PF-02, PF-03, PF-04 and PF-05 print heads

Un-Blocking Your Large Format Canon Printer
Using Magic Bullet - The printer technicians choice

If you have a blocked printhead and your nozzle check is missing lines then this video will show you how to unblock the dried ink on your printer.

MAGIC BULLET PRINT HEAD CLEANER:

  • As used by Printer Technicians
  • Video will teach you 7 professional cleaning techniques!
  • Also included - Purge Files for all printers and all colors!


Customer Comments:
Hi guys, just a quick line to say a very big thank you for all your help today. Your patience and undoubted expertise in helping me achieve a clear set of print heads on my Epson P600 with the Magic Bullet Fluid, shows excellent Customer Service is not something I'd come to believe dead and buried in today''s world. Cheers!"

Kevin Smith, Nevada


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This cleaning process is applicable to Canon printers that use the PF-01, PF-02, PF-03, PF-04 and PF-05 print heads.

SEE BELOW FOR AN ILLUSTRATED STEP-BY-STEP GUIDE OF THE ABOVE VIDEO

If you have a blocked printhead and your nozzle check is missing lines then this step by step guide will show you how to unblock the dried ink in your printer.

Right: a Canon iPF wide format printer head.

You will need: small plastic box / bowl, cotton buds / q-tips, plastic cup, kitchen roll, Magic Bullet cleaning fluid & syringe (can be purchased below)

Before attempting this cleaning process, we recommend you print a nozzle check first and keep this next to the printer. You can then see the improvement that this cleaning process has made.


STEP 1 - Lifting Out The Print Head(s):
Select the cutter replacement option. This moves the printhead to allow easy access. Raise the head cover and move the two blue levers back to gain access to the print head.
Pull both or the one print heads you require out of the printer ensuring your fingers are kept clear of the electrical contacts, the ink inlet tubes and the nozzles.

Once removed, place the print head on a level surface.



STEP 2 - Soaking the Print Head:

Pour the magic bullet into a small container approximately 1/4 inch deep. Lay two q-tips as the photo on the right and lay the print head on the tips so the nozzle area is face down. Laying the printhead on the 2 q-tips ensures:

1) The nozzles do not touch the surface of the container.
2) The nozzles are immersed in the magic bullet fluid.
3) The electrical contacts do not come into contact with the magic bullet fluid.

Leave the print head in the solution for at least 2 hours (overnight for the most severe of blockages).



STEP 3 - Cleaning the Nozzles:

Once the nozzles have been soaked for the desired time, remove the printhead from the solution and use a cotton bud / q-tip soaked in magic bullet solution to wipe the nozzles clear of ink.
The nozzles are robust so you can put a fair amount of pressure on the nozzles to wipe away the ink - remember to be careful not to touch the electrical contacts.

Once the nozzles have been wiped down (and are now buffed to a shine!), dab the nozzles onto a kitchen roll to clear the water away. You will no doubt see a fair amount of ink on the kitchen towel.


STEP 4 - Re-insert and See How it Went:

Insert the print head(s) back into the printer and print and complete Canon wide format purge file that is included on the DVD. Then print a nozzle check to confirm you now have a perfect nozzle check.

If you have a complete nozzle check, you can now return to normal printing. However, if your nozzle check is still not complete, take out the print head as step 1 and proceed to step 5.


STEP 5 - Cleaning inside the Print Head:
Hold the print head securely ensuring that you do not touch the electrical contacts and hold this over a plastic cup.

Pull 10ml of Magic Bullet fluid into the syringe. With the syringe lever in the out position, Insert the syringe into one of the six nozzles and push the lever in so the magic bullet fluid flows through the print head and out from the print head nozzle and into the cup.

Repeat this process as required (for the nozzles that are not providing a perfect nozzle check).


STEP 6 - Remove Excess ink from Print Head:


With the syringe squeezed in, insert this into a nozzle that has been cleaned. Pull out on the syringe so that the ink from inside the print head flows into the syringe.

Squirt the ink that is in the syringe into the plastic cup. Repeat this process for the nozzles that have been cleaned in step 4.






STEP 7 - Clean up and Re-insert:
As you have done previously, use a cotton bud / que-tip soaked in magic bullet solution to wipe the nozzles clear of ink and dry the print head and nozzles with kitchen towel (again, be careful to avoid touching the electrical contacts.

Once the print head is clean and dry, re-insert into the print head. Print a complete Canon wide format purge file that is included on the DVD.

Print a nozzle check to confirm you now have a perfect ink flow. Purchase the magic bullet below:

Included with all Magic Bullet purchases is our "Essential Printer Maintenance Video" compatible with Mac and PCs. This video has thirteen videos with seven printer cleaning areas. The areas of printer maintenance/recovery included are:

  • 1) Print Head Cleaning/un-clogging (large format and desktop printers)
  • 2) Print Head Maintenance (large format and desktop printers)
  • 3) Cleaning your Printers' Wiper Blade (large format and desktop printers)
  • 4) Cleaning your Printers' Pump Cap (desktop only)
  • 5) Cleaning your Printers' Spit Pad (large format and desktop printers)
  • 6) Cleaning your Printers' Spigots (desktop only)
  • 7) Using a Micro Drill to drill out Epson Spigots (desktop only - for severe blockages)

   
   
Click here for all 13 "Essential Printer Maintenance Videos" Complete and individual printer purge files are included allowing you to flush your printer and target individual channels/colors without the need for cleaning cartridges.

The Essential Printer Maintenance videos will teach you professional techniques used by printer engineers. The videos explain and demonstrate how to use Magic Bullet to restore and maintain your printer to function as new.

This is a cleaning procedure for all Canon iPF printers that have PF-01, PF-02, PF-03, PF-04 and PF-05 print heads. The main iPF printers include the include the iPF6300, 6300S, 6350, 6400, 6400S and 6450. Please contact us if you have any questions regarding compatibility.
   


Inkjet Printing Best Practice
The number one rule: Use your printer regularly!

As well as using your inkjet printer as often as you can, it is a good idea to print a nozzle check before each printing session. A complete nozzle check ensures that all nozzles are working your images should print with no banding and accurate colors.

TIP: If your nozzle check is not complete, the most likely cause of this is that you have run out of ink or your printer's head requires a clean. Once you have either topped up your ink or carried out a head clean, print another nozzle check to ensure your printer is functioning correctly.

With inkjet printing problem prevention is definitely better than problem solving. During periods of non-use, turn your printer on for a few minutes once every 3-4 days. When you turn a printer on, it goes through a mini priming-cycle, which keeps the underside of your printer moist and can prevent the build up of dried ink on the underside of your ink head. This can dry is paper dust settles on your print head.

TIP: If you go on vacation, why not leave your printer switched 'on' and connect your printer to the mains through an inexpensive timer switch, set to turn on for a few minutes every other day - when you return, your print head will be in perfect order, ready to print.


Correct Printer Settings
Be sure you have the correct Adobe Photoshop/Lightroom and printer driver settings


Here are the suggested Adobe Photoshop and Printer Driver Settings for the Canon imagePROGRAF iPF6350:

SOURCE / WORKING SPACE:
Adobe RGB (1998)
(Set in Adobe Photoshop / Lightroom: Edit > Color Settings)

IN ADOBE PHOTOSHOP / LIGHTROOM PRINT PREVIEW:
Select Your Printer
Select Let Photoshop Manages/Determines Colors
Select correct profile for your Printer/Ink/Paper Combination
Rendering Intent: Perceptual
Use Black point compensation: checked

Click "print settings" to edit the printer driver settings

IN CANON iPF PRINT DRIVER:
Ensure correct Printer and Paper size is displayed
Select "main" from the drop down menu (you will already be in this area if you are using a PC):

Select Media Type:
For Gloss / Semi Gloss / Satin / Pearl Papers: Select a paper from the "Photo Paper / Proofing Paper" Drop Down
For Matt and Fine Art Papers: Select a paper from the "Art Paper" Drop Down

Print Quality: Highest (600dpi)
High-Precision Photographs: Checked
Input Bit Depth: 8 bit
Fast Graphic Process: Checked
Color Mode: No color correction

Select "Page Setup" from the drop down menu or the "Main" tab for PC:
Paper Source: Select Roll Paper or Cut Sheet
Ensure you have the correct page size / Roll width



Fault-Finding Your Printer
When you notice something is wrong, do not panic! Read on...

It is important not to fear the worst when a blockage occurs. It is vital that you select the correct cleaning method and to not "over clean"!
Generally, print workers discover a printer blockage when they observe banding or a lack of "punch" in their prints.
Once a less than perfect print is produced, you should follow these troubleshooting techniques:

1) CHECK YOU HAVE NOT RUN OUT OF INK!
If you are using single use cartridges, check your status monitor (located in your printer driver). This is only a rough guide and often the printer fails to alert you of a low cartridge ink level.
If you are using refillable cartridges, top these up to 90% full and if you are using a continuous ink system, ensure your ink reservoirs are at least two-thirds full.

2) CHECK YOUR PRINTER DRIVER SETTINGS.
Ensure that you have the correct print resolution (usually Highest Quality or 600dpi) and that you have the correct media type for your inkjet paper.
If you are still experiencing poor prints after you have confirmed your ink levels and printer settings, you will then need to find out how your individual printer nozzles are performing:

3) PRINT A NOZZLE CHECK
A perfect nozzle check should include as many complete sections as you have cartridges in your printer, appear uniformly staggered with clear and crisp text underneath. This is printed from your Printer Utilities section in your printer driver.

Perfect Canon iPF Printer Nozzle Check
This is what a Canon imagePROGRAF nozzle check should look like

Incomplete Canon iPF Printer Nozzle Check

 






 

If your nozzle check is incomplete (as in the right image), use the "Clean" function in your printer utility. This may take a few minutes to complete. Once the clean has finished, print another nozzle check to discover how well this has worked. If the nozzle check is now complete (as the left image) you can now start printing. If the nozzle check is still incomplete, carry out no more than 2 head cleans.

In the more up to date printers, there is also an "Automatic Nozzle Check and Head Clean". This is a more intense cleaning cycle so we only recommend this if your nozzle check is less than 50% complete.

4) PERFORM AN AUTO-HEAD ALIGNMENT
In very rare cases, if your nozzles are not uniformly staggered, you can correct this using the Auto Head alignment. (Performed in printer drivers utility).

5) IF THE NOZZLE CHECK IS MISSING IN THE SAME PLACE EACH TIME
In our experience, if your nozzle check is missing in the same place each time, the print head itself is at fault and the likely cause is ink that has dried outside the print head. If your nozzle check is variable, the likely cause is that air is entering the ink system, usually due to the cartridge failing to make an air-tight seal with the printer. Although often air can enter through internal splits in the ink lines, damper or connections. So if you have a variable nozzle check, we advise changing the suspect cartridge(s). If your nozzle check is missing in the same places each time, read on...

Magic Bullet fluid is used by experienced printer technicians typically using several maintenance/restore techniques with good results, and can clear even the most stubborn blockages.
The printer purge files are included with the magic bullet purchase. Click Here to view the printer head cleaning video and for the Magic Bullet purchasing details.

MY INKJET PRINTER IS CLOGGED, WHAT CAN I DO?

If your Inkjet printer has become clogged (obstructed with dried ink), the ink in and around the printer head would have hardened due to a combination of air, paper dust and, most often, lack of use. In this instance, we recommend using a combination of Magic Bullet Printhead Cleaner and printing purge files to remove the blockage and get your ink flowing freely again.

Magic Bullet fluid is used by experienced printer technicians typically using several maintenance/restore techniques with good results, and can clear even the most stubborn blockages. The printer purge files aid the flushing process and are included with the magic bullet purchase.

Click Here to view the printer head cleaning video and for the Magic Bullet purchasing details.

 

ICC Profiles and Color Management
Basic set up and printing for the most critical photographer

Marrutt Photographic Pro Inks are formulated to provide a very close match to the original OEM ink set.

For normal-basic printing you can simply use the normal Canon print settings. This will provide a good standard accuracy in colour and black & white with correct print density (plug and play).

This is particularly useful when printing from non-Adobe Photoshop applications, which do not support colour management.

For more critical photographic applications, you can use the recommended Canon generic Profile for your printer / paper combination. We are also able to provide custom profiles to provide an improved level of color accuracy, tonality, density and shadow detail. Please contact us for details of this service. In addition, we supply free a calibration print and checking image JPEG to confirm that your printer stays accurate for colour, density and neutrals.


Canon imagePROGRAF iPF6350 Purge Files
Clear a blocked printer head without using the cleaning cycle

Printer purge files are areas of a solid color (or a selection of colors) that can get clear a blocked printer without having to resort to printer cleaning cycles. For more severe blockages (where your nozzle check is missing in the same places each time), we recommend you carry out a combination of printing purge files (individual or complete depending on the color(s) that are missing) with cleaning the printer using the Magic Bullet cleaning fluid explained below. This combination means you are softening the ink that has dried inside your printer using the Magic Bullet fluid and then pushing the ink through using the purge file.

Please find below the complete Purge file for this printer as well as the individual purge files that you can download for printing.


COMPLETE 11 CHANNEL CANON PURGE FILE

To Save and Print this Purge File:

PC Users: Right click the purge file and select "SAVE IMAGE / PICTURE AS"
MAC Users: Hold down "Ctrl" and click the mouse on the purge file. Select "SAVE IMAGE AS"
You can then open the file in your image editing application and enlarge to print.

Hex and RGB Values for these 11 colors

Matte / Photo Black, Hex Value: #000000 (R:0 G:0 B:0)
Cyan, Hex Value: #00ffff (R:0 G:255 B:255)
Magenta, Hex Value: #ff00ff (R:255 G:0 B:255)
Yellow, Hex Value: #ffff00 (R:255 G:255 B:0)
Red, Hex Value: #FF0000 (R:255 G:0 B:0)
Photo Grey, Hex Value: #c6c6c6 (R:198 G:198 B:198)
Photo Magenta, Hex Value:# ff80ff (R:255 G:128 B:255)
Photo Cyan, Hex Value: #80ffff (R:128 G:255 B:255)
Grey, Hex Value: #808080 (R:128 G:128 B:128)
Green, Hex Value: #008000 (R:0 G:128 B:0)
Blue, Hex Value: #0000FF (R:0 G:0 B:255)

If you are having difficulties with only a small number of channels (or even just one), here are the individual color purge files:

Matte / Photo Black Cyan Magenta Yellow Red

MATTE / PHOTO BLACK PURGE FILE

To Save and Print this Purge File:

PC Users: Right click the purge file and select "SAVE IMAGE / PICTURE AS"
MAC Users: Hold down "Ctrl" and click the mouse on the purge file. Select "SAVE IMAGE AS"
You can then open the file in your image editing application and enlarge to print.


CYAN PURGE FILE

To Save and Print this Purge File:

PC Users: Right click the purge file and select "SAVE IMAGE / PICTURE AS"
MAC Users: Hold down "Ctrl" and click the mouse on the purge file. Select "SAVE IMAGE AS"
You can then open the file in your image editing application and enlarge to print.


MAGENTA PURGE FILE

To Save and Print this Purge File:

PC Users: Right click the purge file and select "SAVE IMAGE / PICTURE AS"
MAC Users: Hold down "Ctrl" and click the mouse on the purge file. Select "SAVE IMAGE AS"
You can then open the file in your image editing application and enlarge to print.


YELLOW PURGE FILE

To Save and Print this Purge File:

PC Users: Right click the purge file and select "SAVE IMAGE / PICTURE AS"
MAC Users: Hold down "Ctrl" and click the mouse on the purge file. Select "SAVE IMAGE AS"
You can then open the file in your image editing application and enlarge to print.


RED PURGE FILE

To Save and Print this Purge File:

PC Users: Right click the purge file and select "SAVE IMAGE / PICTURE AS"
MAC Users: Hold down "Ctrl" and click the mouse on the purge file. Select "SAVE IMAGE AS"
You can then open the file in your image editing application and enlarge to print.


         
Photo Grey Photo Magenta Photo Cyan Grey Green

PHOTO GREY PURGE FILE

To Save and Print this Purge File:

PC Users: Right click the purge file and select "SAVE IMAGE / PICTURE AS"
MAC Users: Hold down "Ctrl" and click the mouse on the purge file. Select "SAVE IMAGE AS"
You can then open the file in your image editing application and enlarge to print.


PHOTO MAGENTA PURGE FILE

To Save and Print this Purge File:

PC Users: Right click the purge file and select "SAVE IMAGE / PICTURE AS"
MAC Users: Hold down "Ctrl" and click the mouse on the purge file. Select "SAVE IMAGE AS"
You can then open the file in your image editing application and enlarge to print.


PHOTO CYAN PURGE FILE

To Save and Print this Purge File:

PC Users: Right click the purge file and select "SAVE IMAGE / PICTURE AS"
MAC Users: Hold down "Ctrl" and click the mouse on the purge file. Select "SAVE IMAGE AS"
You can then open the file in your image editing application and enlarge to print.


GREY PURGE FILE

To Save and Print this Purge File:

PC Users: Right click the purge file and select "SAVE IMAGE / PICTURE AS"
MAC Users: Hold down "Ctrl" and click the mouse on the purge file. Select "SAVE IMAGE AS"
You can then open the file in your image editing application and enlarge to print.


GREEN PURGE FILE

To Save and Print this Purge File:

PC Users: Right click the purge file and select "SAVE IMAGE / PICTURE AS"
MAC Users: Hold down "Ctrl" and click the mouse on the purge file. Select "SAVE IMAGE AS"
You can then open the file in your image editing application and enlarge to print.


Blue

BLUE PURGE FILE

To Save and Print this Purge File:

PC Users: Right click the purge file and select "SAVE IMAGE / PICTURE AS"
MAC Users: Hold down "Ctrl" and click the mouse on the purge file. Select "SAVE IMAGE AS"
You can then open the file in your image editing application and enlarge to print.


       

  Click for the ink codes the cartridges replace

Hide these codes



The following cartridge codes correspond to these color channels

Pigment Black Pigment Matte Black Pigment Grey Pigment Photo Grey
PFI-106BK PFI-106MBK PFI-106GY PFI-106PGY
Pigment Cyan Pigment Photo Cyan Pigment Magenta Pigment Photo Magenta
PFI-106C PFI-106PC PFI-106M PFI-106PM
Pigment Yellow Pigment Green Pigment Red Pigment Blue
PFI-106Y PFI-106G PFI-106R PFI-106B

Hide these codes




Further Help / Contact Us
Here to help!

Please do not hesitate to contact us if you require any further help or advice with regard to your inkjet printer or general printing techniques.

We have been supplying photographers since 1995 with digital inkjet products and providing support for those using bulk inks since 2001. With our level of knowledge and experience we feel there is no-one else who can provide you with this level of support specifically for professional and enthusiast photographers, studios and labs.

Click Here for details of contacting us from inside and outside of the United States / Canada (telephone, email, fax and physical addresses).