Epson Stylus Photo R800 Support
|Un-Blocking Your Printer
Our video shows how to access the print head and clear any blockages.
|Inkjet Printing Best Practice
Easy-to-follow guide with best practice for reliable printing, everyday!
|Correct Printer Settings
A list of the Adobe Photoshop and printer driver settings for your printer.
|Fault-finding Your Printer
If your prints are less than perfect, follow this helpful guide.
|Profiles and Color Management
Your basic print set up (process control) & free custom printer profiling.
|Printer Purge Files
Complete and individual purge files to download and use for your printer.
|Bulk System Instructions
A basic overview of the installation of for our bulk ink delivery systems.
|Further Help / Contact us
If you need any further assistance or would just like to speak to a human being!
The Basic Cleaning Method:
As well as using your inkjet printer as often as you can, it is a good idea to print a nozzle check before each printing session. A complete nozzle check ensures that all nozzles are working your images should print with no banding and accurate colors.
TIP: If your nozzle check is not complete, the most likely cause of this is that you have run out of ink or your printer's head requires a clean. Once you have either topped up your ink or carried out a head clean, print another nozzle check to ensure your printer is functioning correctly.
With inkjet printing problem prevention is definitely better than problem solving. During periods of non-use, turn your printer on for a few minutes once every 3-4 days. When you turn a printer on, it goes through a mini priming-cycle, which keeps the underside of your printer moist and can prevent the build up of dried ink on the underside of your ink head. This can dry is paper dust settles on your print head.
TIP: If you go on vacation, why not leave your printer switched 'on' and connect your printer to the mains through an inexpensive timer switch, set to turn on for a few minutes every other day - when you return, your print head will be in perfect order, ready to print.
Here are the suggested Adobe Photoshop and Printer Driver Settings for the Epson R800:
SOURCE / WORKING SPACE:
Adobe RGB (1998)
(Set in Adobe Photoshop: Edit > Color Settings)
IN ADOBE PHOTOSHOP PRINT PREVIEW:
Select correct profile for your Printer/Ink/Paper Combination
Intent: Relative Colormetric
Use Black point compensation: checked
IN EPSON PRINT DRIVER:
Media (Paper) type:
Gloss, Satin and Semi Gloss Papers = Epson Premium Luster
Fine Art Papers = Watercolor Paper Radiant White
Matt Papers = Archival Matt Paper
PC = Quality (level 4)
Mac = SuperFine 1440dpi
High Speed: On (when printing a production job, we recommend high speed should be set to "Off" for greater consistency)
Select "Color Controls"
Gloss, Satin and Semi Gloss Papers = Color Controls selected. Mode: “Adobe RGB”, Gamma: “2.2” (B,C,S,C,Y,M all set to "0")
Fine Art and Matt Papers = Off (No color adjustment)
It is important not to fear the worst when a blockage occurs. It is vital that you select the correct cleaning method and to not "over clean"!
Generally, print workers discover a printer blockage when they observe banding or a lack of "punch" in their prints.
Once a less than perfect print is produced, you should follow these troubleshooting techniques:
1) CHECK YOU HAVE NOT RUN OUT OF INK!
If you are using single use cartridges, check your status monitor (located in your printer driver). This is only a rough guide and often the printer fails to alert you of a low cartridge ink level.
If you are using refillable cartridges, top these up to 90% full and if you are using a continuous ink system, ensure your ink reservoirs are at least two-thirds full.
2) CHECK YOUR PRINTER DRIVER SETTINGS.
Ensure that you have the correct print resolution (usually "Best Photo" or "Level 4") and that you have the correct media type for your inkjet paper.
If you are still experiencing poor prints after you have confirmed your ink levels and printer settings, you will then need to find out how your individual printer nozzles are performing:
3) PRINT A NOZZLE CHECK
A perfect nozzle check should include as many complete sections as you have cartridges in your printer, appear uniformly staggered with clear and crisp text underneath. This is printed from your Printer Utilities section in your printer driver.
Perfect Epson R800 Printer Nozzle Check
This is what an R800 nozzle check should look like
Incomplete Epson R800 Printer Nozzle Check
If your nozzle check is incomplete (as in the right image), use the "Clean" function in your printer utility. This may take a few minutes to complete. Once the clean has finished, print another nozzle check to discover how well this has worked. If the nozzle check is now complete (as the left image) you can now start printing. If the nozzle check is still incomplete, carry out no more than 2 head cleans.
In the more up to date printers, there is also an "Automatic Nozzle Check and Head Clean". This is a more intense cleaning cycle so we only recommend this if your nozzle check is less than 50% complete.
4) PERFORM AN AUTO-HEAD ALIGNMENT
In very rare cases, if your nozzles are not uniformly staggered, you can correct this using the Auto Head alignment. (Performed in printer drivers utility).
5) IF THE NOZZLE CHECK IS MISSING IN THE SAME PLACE EACH TIME
In our experience, if your nozzle check is missing in the same place each time, the print head itself is at fault and the likely cause is ink that has dried outside the print head. If your nozzle check is variable, the likely cause is that air is entering the ink system, usually due to the cartridge failing to make an air-tight seal with the printer. Although often air can enter through internal splits in the ink lines, damper or connections. So if you have a variable nozzle check, we advise changing the suspect cartridge(s). If your nozzle check is missing in the same places each time, read on...
Magic Bullet fluid is used by experienced printer technicians typically using several maintenance/restore techniques with good results, and can clear even the most stubborn blockages.
The printer purge files are included with the magic bullet purchase. Click Here to view the printer head cleaning video and for the Magic Bullet purchasing details.
Marrutt Photographic Pro Inks are formulated to provide a very close match to the original OEM ink set.
For normal-basic printing you can simply use the normal Epson print settings. This will provide a good standard accuracy in colour and black & white with correct print density (plug and play).
This is particularly useful when printing from non-Adobe Photoshop applications, which do not support colour management.
For more critical photographic applications, you can use the recommended Epson generic Profile for your printer / paper combination. We are also able to provide custom profiles to provide an improved level of color accuracy, tonality, density and shadow detail. Please contact us for details of this service. In addition, we supply free a calibration print and checking image JPEG to confirm that your printer stays accurate for colour, density and neutrals.
Printer purge files are areas of a solid color (or a selection of colors) that can get clear a blocked printer without having to resort to printer cleaning cycles. For more severe blockages (where your nozzle check is missing in the same places each time), we recommend you carry out a combination of printing purge files (individual or complete depending on the color(s) that are missing) with cleaning the printer using the Magic Bullet cleaning fluid explained below. This combination means you are softening the ink that has dried inside your printer using the Magic Bullet fluid and then pushing the ink through using the purge file.
Please find below the complete Purge file for this printer as well as the individual purge files that you can download for printing.
Hex and RGB Values for these 6 colors
If you are having difficulties with only a small number of channels (or even just one), here are the individual color purge files:
|Matte / Photo Black||Cyan||Magenta|
The installation of the Marrutt Refillable Cartridge Systems (RCS), Continuous Ink Systems (CIS) and the process of re-setting the cartridges is a very simple process. Below is a chart that lays out the basic steps of installing Continuous Bulk Ink and Refillable Cartridge systems. If you would like more in-depth illustrated instructions for these bulk delivery methods, how the cartridges are reset, or the installation video, please contact us.
BASIC CONTINUOUS BULK INK SYSTEM
BASIC REFILLABLE CARTRIDGE SYSTEM
We have been supplying photographers since 1995 with digital inkjet products and providing support for those using bulk inks since 2001. With our level of knowledge and experience we feel there is no-one else who can provide you with this level of support specifically for professional and enthusiast photographers, studios and labs.
Click Here for details of contacting us from inside and outside of the United States / Canada (telephone, email, fax and physical addresses).